Payment
All prices are stated in USD.

Paypal payments are accepted for domestic and international orders check payments are accepted for domestic orders.

Money order payments are accepted for domestic and international orders. We suggest check or money order payments be sent using certified mail or tracking service.

Mer Bags is not responsible for any lost/stolen mailed payments.

Sales tax will be added to orders shipped to new york.

Shipping / Order Duration
Shipping cost for shoulder bags and backpacks:
$15 for domestic ground shipping / handling
$30 for shipping / handling to alaska / hawaii / canada
$50 for international shipping / handling
recipient is responsible for all duties and taxes at time of international deliveries

Shipping cost for accessories
Domestic or international shipping costs will be quoted

Custom order duration
Please allow a minimum of 4 – 5 weeks for custom backpacks and shoulder bags to be produced

Please allow a minimum of 5 days for custom accessories to be produced

Rush production orders
An additional fee will be added depending on the order.

Wholesale
Large orders or large international orders can be quoted.

Returns / Warranty
All Mer products that may have a defect or craftsmanship error will be repaired / replaced. If anything fails unusually on a mer product it will be repaired / replaced.
We accept a return within 30 days for exchange of in store credit if the bag is unused / in good condition.

Please contact Mer Bags for approval in an exchange.

Some custom items may not be eligible for returns.

Terms and Conditions
Mer bags is not liable or responsible for any injury, expense, damage, loss, or accident from use of our products

Cleaning
Hand wash Mer goods with a mild soap like Dr. Bronner’s Pure-Castile Bar Soap and cold water. Use a soft nylon brush for tough stains. A garden hose with a gentle spray outdoors is very helpful. Hang dry on a clothesline away from direct sunlight.

Rewards and Discounts

Return customers receive 10% off next purchase.

Recommend a friend to mer bags and both parties will receive a 10% discount.